WHAT GEL PRODUCTS DO YOU USE?

I use the Magpie Beauty system with their full range of gel products. They are a UK brand whose products are cruelty free and vegan.

HOW LONG WILL MY MANICURE LAST?

Your manicure should last you at least 3 weeks, depending on your daily activities and having followed the aftercare advice. You can book up to 3 months in advance, every 3 or 4 weeks, to keep on top of your nail growth.

HOW LONG WILL MY PEDICURE LAST?

Your pedicure should last you at least 4-6 weeks, depending on your daily activities. You can book up to 3 months in advance, every 4 to 6 weeks, to keep on top of your nail growth.

DO YOU REMOVE GEL FROM ANOTHER SALON?

Yes, I offer gel or acrylic removal at an extra cost. Make sure you mention you require this service before booking in as this adds more time to a treatment. Please visit the PRICE LIST for more details.

HOW CAN I PAY FOR MY TREATMENT(S)?

Accepted payment methods are cash payments in person or bank transfer. You would need to complete the payment via bank transfer before leaving the salon.

HOW LONG WILL THE MANICURE TAKE?

A gel manicure can take from 2 hours to 2 hours & 30 minutes depending on nail condition and any nail art extras. The service includes a thorough & careful preparation of the nails and surrounding skin, an important step that cannot be rushed. This is to ensure a long lasting service and great quality results.

HOW LONG WILL MY PEDICURE TAKE?

A gel pedicure can take up to 1 hour & 30 minutes depending on nail condition and any extras. The service includes a thorough & careful preparation of the toenails and surrounding skin, a foot soak and a lotion finish.

DO YOU CHARGE FOR NAIL ART?

Nail art prices can be found on the PRICE LIST page. Please request your design nail art when you make the booking, as this requires extra time and a longer appointment.

WHAT HAPPENS TO MY APPOINTMENT IF I RUN LATE?

If you’re running late please contact me at your earliest convenience and let me know. As a courtesy to all my clients a prompt appointment schedule is adhered to, and treatments begun later than 10 minutes will be shortened in consideration of the next client. I allow for a 15 minute lateness window before the appointment is altogether cancelled.

WHAT IS YOUR CANCELLATION POLICY?

A booking fee of £15 will be charged to secure your appointments and this will be deducted from the total of your treatment(s). I invite clients to transfer the booking fee within 24 hours of their enquiry.

If any changes or cancellations need to be made, you will need to give a notice of at least 48 hours. Your booking fee can be transferred onto another date while rescheduling.

In the case of a short notice cancellation including no-shows (less than 24 hours of your appointment time) the £15 booking fee is non-refundable.

Visit the SALON POLICY for more details.

CAN I BRING MY CHILD/PET TO THE APPOINTMENT?

Due to safety considerations and limited space, children and pets are not permitted in the salon.

HOW CAN I BUY A GIFT VOUCHER?

You can buy a gift voucher for an existing client or for yourself either in the salon or online. Just send me a message and I will get one ready for you.

WHAT ARE THE DIRECTIONS TO YOUR NAIL SALON?

HELLO BEAUTIFUL NAIL BAR – 30 Bartholomew Road, ST3 5NP, Stoke-on-Trent

From A50 – Meir roundabout go towards Sandon Road, then take your second right onto Waterhead Road. Take your third left onto Bartholomew Road – I am located just up the hill on this quiet street. The salon entrance is through the white side gate.

IS PARKING AVAILABLE?

There is plenty of parking available around the property. Please be respectful of our neighbours and their drives.