Salon Policy

ARRIVAL TIME

In order to have the best experience, I invite clients to arrive no sooner than 5 minutes for their nail appointments. As a courtesy to all my clients a prompt appointment schedule is adhered to, and treatments begun later than 10 minutes will be shortened in consideration of the next client.

WAITING AREA

It is important to know that the nail salon has no waiting area, therefore I am only able to accommodate one client at a time.

CANCELLATION POLICY

A booking fee of £10 will be charged to secure your appointments and this will be deducted from the total of your treatment(s). I invite clients to transfer the booking fee within 24 hours of their enquiry.

If any changes or cancellations need to be made, you will need to give a notice of at least 24 hours. Your booking fee can be transferred onto another date while rescheduling.

In the case of a short notice cancellation including no-shows (less than 24 hours of your appointment time) the £10 booking fee is non-refundable.

NAIL AFTERCARE SERVICE

In the event you chip your nails within three days after nail varnish or Gel polish were applied, please report this with a photo to hellobeautiful.contact@gmail.com and we will discuss your free nail repair on the affected nails as soon as possible. For nail enhancements, the free nail repair applies within 5 days of your original appointment.


I look forward to seeing you soon!